Smoking Ant Records – Delivery and Returns.
All prices inclusive of VAT and postage, packing and shipping.
To buy an item click on the ‘Add To Cart’ button and type in the quantity. Go to checkout to fill out your credit card and delivery details. (You can click on ‘view cart’ at any time to check what you have selected).
Your card will be charged when you place your order. Please note that all prices are in POUNDS STERLING. Shipping and handling is included in the price of each item.
We accept payment by PayPal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We can accept cheques and postal orders. Send a cheque or P.O. (made payable to ‘Smoking Ant Records Ltd’) with a letter detailing your order and address to Smoking Ant c/o Paul, 69 Cranworth Gardens, Stockwell, London SW9 0NR, United Kingdom.
Shipping And Handling All orders are subject to shipping charges. First Class Post is normally the next working day in the UK, 3-5 days in EU and 7-10 days Rest of the World and North America.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3-5 business days . International orders are generally received in under 10 days.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. This tax is included in the price of the item, therefore it will not be a hidden extra.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no-quibble guarantee.
Contacting Us If you need to reach us, please email us on firstname.lastname@example.org or, alternatively, you can call on 0207 582 6471 (International +44 02075826471)
Returns Policy Should your goods arrive in a damaged or otherwise unsatisfactory condition, please return it/them within 30 days with a covering letter making plain whether you require a refund or replacement. It is advisable to also inform us via email of the goods’ return so we can take prompt and effective action regarding your instructions.